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Built for utilities from ground up. Matured to perfection through service delivery.
Phoenix has always believed in product based solutions and service delivery for successful implementations and higher RoI with lower TCO. Our flagship product suites are highly modular and deployed on our enterprise integration platform ‘mPrise’ for easy and seamless integration with third party and legacy applications.
mPower CIS
mPower Customer Information System (CIS), our flagship product suite has been widely deployed across many regulated utilities serving millions of delighted consumers. The mPower CIS product suite has all the necessary modules to carry out critical business functions including customer management, revenue management, contract management, energy audit, customer self-service, meter data management, etc., More…
mPower SmartGrid
The GIS based mPower SmartGrid product suite is critical to utility sub-transmission and distribution network operations as it offers a visual perspective of the entire distribution network to manage critical functions such as asset management, maintenance management, network management, network analysis, outage management, demand-response management, work order and work force management, vehicle tracking, etc., More…
mPower SmartEnergy
SmartEnergy product suite addresses the consumption side initiatives for energy efficiency at homes, offices, buildings and industries. The SmartEnergy energy management platform offers real time view of energy usage across various locations and allows remote monitoring and control of non-critical equipment to bring down energybills and earn carbon credits. More…
mPrise Integration Platform
This is the enterprise integration platform which is at the core of all our mPower solution offerings. The SOA platform promises seamless yet loosely coupled integration for integrating any third party or legacy applications. Some of the salient features of the platform include but not limited to: enterprise service bus, web services, portal platform, business process management, rule engine, events/notification engine, content management, document management, identity and access management, map server, mail server, enterprise network and application monitoring, IT help desk, data warehousing, business intelligence, M2M engine, SMS gateway, VoIP EPABX, IVRS, CTI, etc., More…
Salient features of mPower product suites built on mPrise platform:
- Highly scalable, modular, and platform-independent
- Easily configurable to support changing business needs
- User friendly browser based access to all system functionality
- Highly granular role based access permissions to system functionality
- Rule based business logic and event based notifications and alerts
- Scheduled reporting and dynamic dashboards
- SLAs, KPIs and escalation mechanism for business performance monitoring
- Comprehensive audit trail and logging for preventing frauds
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